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Tea infuser

Official notice

21 Aug 2026

Last checked

21 Aug 2026

Medium riskACCC
Watch Frank Green

An official ACCC notice concerns Tea infuser. Risk of injury from cuts or scratches by the loose or raised section of the tea infuser when used. An incident of a consumer being scratched has occurred. Published 2026-08-21.

What to do now

Stop using the product immediately and inspect the product for loose or raised metal materials on the tea infuser. If your product is affected, contact Frank Green to arrange for a full refund and dispose of the product in accordance with local waste disposal requirements. If you require further information or assistance with this recall, contact Frank Green. Contact Frank Green Email: hello@frankgreen.com.au or use the Contact form Customer service team available between 9:00am and 5:00pm, Monday to Friday

Recall number

4a5eec70-9f42-4a93-8014-1b36f3a218a4

Official notice

2026-08-21

The hazard

Risk of injury from cuts or scratches by the loose or raised section of the tea infuser when used. An incident of a consumer being scratched has occurred.

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Affected products

Product 1

Tea infuser designed for use with Frank Green ceramic reusable cups and bottles 295ml and up. Product number: D21S30

Risk / hazard

Risk of injury from cuts or scratches by the loose or raised section of the tea infuser when used. An incident of a consumer being scratched has occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Frank Green

Manufacturer

Frank Green

Phone

Not provided

Brand: Frank Green. Contact: Frank Green.

Source & status

Source

Tier

official

Category

HOME

Classification

Kitchenware and containers

App estimate

medium

Recall details

Recall number

4a5eec70-9f42-4a93-8014-1b36f3a218a4

Classification

Kitchenware and containers

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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