An official ACCC notice concerns Tara and Toto Dining Chairs. The chairs may collapse during use, resulting in injury. The defect has occurred and resulted in injuries to consumers. Published 2019-08-01.
What to do now
Consumers should immediately cease using the chairs and contact Fantastic Furniture Customer Care on 1800 430 850 or by email at totoandtarachairs@fantasticfurniture.com.au to arrange a time to visit the nearest Fantastic Furniture store for installation of support brackets to the chairs. Fantastic Furniture will put in place reasonable alternative arrangements for customers who may have difficulties returning the product to a Fantastic Furniture store. Where a chair cannot be repaired, customers will be offered an exchange, or another remedy they are entitled to under the Australian Consumer Law
Recall number
6878818f-ac8a-409b-8106-477c6aca4eb4
Official notice
2019-08-01
The hazard
The hazard
The chairs may collapse during use, resulting in injury. The defect has occurred and resulted in injuries to consumers.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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