An official ACCC notice concerns Taps for Zip ChillTap Extra. Prolonged exposure to high levels of cadmium is linked to serious adverse health effects. Published 2025-09-29.
What to do now
Stop using the product immediately. Contact Zip Water who will arrange for a free replacement to be installed by a Zip technician. Contact Zip Heaters (Aust) Pty Ltd trading as Zip Water Call: 1800 947 827, 8:00 am – 6:00 pm AEST, Monday to Friday Email: ChilltapExtra@zipwater.com Visit: www.zipwater.com/product-recall
Recall number
ed0fca54-2f7d-406c-a790-a2f9bbd122bc
Official notice
2025-09-29
The hazard
The hazard
Prolonged exposure to high levels of cadmium is linked to serious adverse health effects.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Manufacturer
Phone
Brand: Zip Heaters Trading Zip Water. Contact: Zip Heaters (Aust) Pty Ltd trading as Zip Water.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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This recall was published 29 Sept 2025. The next one won't wait for you to search.
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