An official ACCC notice concerns Tacx NEO Bike Plus Trainer (updated). There is a risk of serious injury from burns and/or property damage if the power supply board overheats and catches fire. Published 2024-10-02.
What to do now
1. Disconnect the Trainer from the power source. 2. Only use your Trainer in standalone mode, disconnected from the power source, until you have completed the steps below. 3. Dispose of the original power cord in accordance with local requirements. 4. Visit http://www.garmin.com/NBP_PowerSupply to order a replacement power cord free of charge. 5. After you receive the new replacement power cord, update your Trainer software to version 5.2.0 or newer. Do not use a third-party power cord with your Trainer. Only use the power cord and adapter provided by Garmin/Tacx. For more information consumers can visit www.garmin.com/fitness/servicealerts Contact Tacx B.V. 1800 244 143 au.consumer.sse@garmin.com
Recall number
e96627a5-0ac3-42cf-a98a-7e7dc182e8be
Official notice
2024-10-02
The hazard
The hazard
There is a risk of serious injury from burns and/or property damage if the power supply board overheats and catches fire.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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