Spa Quip 800 and 1200 Spa Controllers

Official notice

11 Apr 2022

Last checked

11 Apr 2022

High riskACCC

An official ACCC notice concerns Spa Quip 800 and 1200 Spa Controllers. Risk of electric shock, which can cause serious injury or death. There has been a fatality associated with this product. Published 2022-04-11.

What to do now

If affected, consumers should disconnect / isolate, and stop using the spa. Do not undertake any repairs or connect any new devices to the spa and contact Davey Water Products to arrange for a free replacement controller to be fitted to the spa by a certified technician, free of charge. For more information, contact Davey Water Products on 1300 232 839 (9am to 5pm AEST, Monday to Friday), email SpaQuipRecall@davey.com.au, or contact your local Davey pool equipment dealer.

Recall number

a94bb9ff-6ddd-45e8-a8e3-1ed211f25ced

Official notice

2022-04-11

Watch this recall in the app Open source hub ↗

The hazard

Risk of electric shock, which can cause serious injury or death. There has been a fatality associated with this product.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

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Affected products

Product 1

Spa Quip 800 and 1200 Spa Controllers Spa pool controllers used in small to medium-sized spas and swim-spas to connect and control the operation of spa components. Models: Q800-30, Q800-30LAN, Q800-30R, Q1200-35, Q1200-35R, Q1200-45, Q1200-45R and Q1200-60. Affected serial numbers include: the numbers '208' or lower (e.g. ###208######), or X05, X06, X07 and 108 (e.g. ###X05######). The serial number can be found on a white label in the outer cover of the controller housing. Only products manufactured before February 2008 are affected by this recall. How to identify the product The controller is part of the inner workings of the spa and will be found behind the spa's cabinet or under decking adjacent to the spa. The exact location of the controller will vary depending on the spa design. The simplest way to identify whether a spa is affected by this recall is to look at the spa's touchpad design. Spas with touchpads similar to those in these photographs may contain an affected controller. If unsure, consumers can email a photograph of their spa touchpad to SpaQuipRecall@davey.com.au and a team member will confirm if it is an affected spa.

Risk / hazard

Risk of electric shock, which can cause serious injury or death. There has been a fatality associated with this product.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

ACCC

Tier

beta

Recall details

Recall number

a94bb9ff-6ddd-45e8-a8e3-1ed211f25ced

Classification

Swimming pools and spas (permanent)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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