Solar panels

Official notice

13 Mar 2025

Last checked

13 Mar 2025

High riskACCC

An official ACCC notice concerns Solar panels. Risk of death or serious injury as a result of potential electric shock or associated falls from height, if consumers come into contact with live parts of the solar panel. Published 2025-03-13.

What to do now

If you think you have an affected solar panel contact ECORAN on info@ecoran.com Include: your full name address where the panel is installed the model of solar panel (if known) the date and place of purchase (if known) your best contact information photos of your solar panel ( if it is safe to take them – do not take photos if it is not safe or easily done and do not take photos if you will have to come into physical contact with the solar panel ) ECORAN will contact you to arrange an inspection and possible replacement or repair. Contact ECORAN email: info@ecoran.com

Recall number

839209b6-7309-4985-88a9-d238de1ab657

Official notice

2025-03-13

The hazard

Risk of death or serious injury as a result of potential electric shock or associated falls from height, if consumers come into contact with live parts of the solar panel.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

OF SOLAR PANEL

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Affected products

Product 1

Solar panels manufactured between 2010 and 2012. Models: SCHOTT Perform POLY, 210-255 Wp SCHOTT Perform MONO, 180-270 Wp SCHOTT Power POLY, 210-290 Wp SCHOTT MONO, 180-190 Wp SCHOTT POLY, 155-240 Wp

Risk / hazard

Risk of death or serious injury as a result of potential electric shock or associated falls from height, if consumers come into contact with live parts of the solar panel.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Manufacturer

ECORAN

Phone

Not provided

Brand: Ecoran. Contact: ECORAN.

Source & status

Source

Tier

beta

Category

HOME

Classification

Power supply and storage, General product safety

App estimate

high

Recall details

Recall number

839209b6-7309-4985-88a9-d238de1ab657

Classification

Power supply and storage, General product safety

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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