Smartlink ADT IndiPendant Guardian MKII 4G

Official notice

24 Mar 2021

Last checked

24 Mar 2021

High riskACCC

An official ACCC notice concerns Smartlink ADT IndiPendant Guardian MKII 4G. If the device is offline when the alarm is activated and fails to alert the Monitoring Centre that assistance is required, there may be an increased risk of injury, health complications or death. Published 2021-03-24.

What to do now

ADT Security will contact affected consumers to arrange to install a firmware update to the affected devices. For further information, please contact ADT Security by phone on 131 238 or via the website at https://www.adtsecurity.com.au/contact/

Recall number

68c74574-b0da-4326-9da7-049a0fa77c85

Official notice

2021-03-24

Watch this recall in the app Open source hub ↗

The hazard

If the device is offline when the alarm is activated and fails to alert the Monitoring Centre that assistance is required, there may be an increased risk of injury, health complications or death.

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Affected products

Product 1

Smartlink ADT IndiPendant Guardian MKII 4G A personal alarm system that assists independent living. In the event of an emergency, a button on the unit, pendant or wristband can be pressed that sends an alarm signal to a Monitoring Centre where an Emergency Response Specialist is alerted.

Risk / hazard

If the device is offline when the alarm is activated and fails to alert the Monitoring Centre that assistance is required, there may be an increased risk of injury, health complications or death.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

ACCC

Tier

beta

Recall details

Recall number

68c74574-b0da-4326-9da7-049a0fa77c85

Classification

Smart and interconnected devices

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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