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No image published for this recall

Selected Behind-the-Ear Hearing Aids

Official notice

26 Sept 2019

Last checked

26 Sept 2019

Risk not stated by sourceACCC

An official ACCC notice concerns Selected Behind-the-Ear Hearing Aids. Longer exposure to mid to high level sound environment could temporarily or permanently affect or damage the user's residual hearing. Published 2019-09-26.

What to do now

GN Hearing will contact affected users in writing. Consumers should immediately cease use of the affected products and return them to the place of purchase for a full refund. For further information, contact GN Hearing Australia by phone on 1800 658 955.

Recall number

b77fbf2d-a372-48d4-bd7b-8bf106830544

Official notice

2019-09-26

The hazard

Longer exposure to mid to high level sound environment could temporarily or permanently affect or damage the user's residual hearing.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

serviced, ARTG

Models

S AND SERIAL NUMBERS SERVICED BETWEEN 14 AUGUST 2019 AND 5 SE

Artg Numbers

121206

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Affected products

Product 1

Behind-the-ear hearing aids Multiple models and serial numbers serviced between 14 August 2019 and 5 September 2019 See attached list of models and serial numbers ARTG 121206, 174580, 314241, 314521, 121207, 173226, 314440 & 314441

Risk / hazard

Longer exposure to mid to high level sound environment could temporarily or permanently affect or damage the user's residual hearing.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Pharmacy and medical products

App estimate

unspecified

Recall details

Recall number

b77fbf2d-a372-48d4-bd7b-8bf106830544

Classification

Pharmacy and medical products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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