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Roche Diabetes mySugr Bolus Calculator App
Official notice
9 Apr 2021
Last checked
9 Apr 2021
An official ACCC notice concerns Roche Diabetes mySugr Bolus Calculator App. If incorrect information is used to determine the insulin dose, this may result in incorrect dosing decisions which can lead to serious health complications. Published 2021-04-09.
What to do now
Roche Diabetes Care will contact affected consumers in writing. Consumers should follow the instructions provided to update the app to version 3.74.1 or higher, via their app store. For further information, please contact Roche Diabetes Care Customer Service on 02 8665 9898.
Recall number
74a8955c-5a29-4ec1-a66e-d0e374b2610f
Official notice
2021-04-09
The hazard
The hazard
If incorrect information is used to determine the insulin dose, this may result in incorrect dosing decisions which can lead to serious health complications.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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