Rinnai Symmetry Inbuilt Gas Log Effect Space Heater

Official notice

19 May 2017

Last checked

19 May 2017

Medium riskACCC

An official ACCC notice concerns Rinnai Symmetry Inbuilt Gas Log Effect Space Heater. This may cause the mesh-guard to separate from the front of the heater or the glass front to break, posing a risk of injury to the user. Published 2017-05-19.

What to do now

Consumers should not operate the heater until the service is performed. Consumers should contact Rinnai at www.symmetryservice.com.au or call toll free on 1800 043 214 to make an appointment for an authorised service technician to provide a free in-home service to the appliance.

Recall number

809df53a-c2af-4b60-ad06-5795f6073f54

Official notice

2017-05-19

The hazard

This may cause the mesh-guard to separate from the front of the heater or the glass front to break, posing a risk of injury to the user.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

S RDV3610ETR AND RDV3611ETR MADE FROM 2010 ONWARDS

Checked manually this time?

The app alerts you when a new official recall is published — no searching, no checking back.

Turn on recall alerts

Affected products

Product 1

Inbuilt gas log effect space heater Models RDV3610ETR and RDV3611ETR Made from 2010 onwards

Risk / hazard

This may cause the mesh-guard to separate from the front of the heater or the glass front to break, posing a risk of injury to the user.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Gas products and appliances, Heating and cooling products

App estimate

medium

Recall details

Recall number

809df53a-c2af-4b60-ad06-5795f6073f54

Classification

Gas products and appliances, Heating and cooling products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.

This recall was published 19 May 2017. The next one won't wait for you to search.

RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.