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Rheem 4 Star Gas Water Heater & Vulcan Freeloader 4 Star Gas Water Heater

Official notice

21 May 2012

Last checked

21 May 2012

High riskACCC

An official ACCC notice concerns Rheem 4 Star Gas Water Heater & Vulcan Freeloader 4 Star Gas Water Heater. There is a remote possibility of smoke and/or fire damage within the heater cabinet if the insulation comes in contact with the burner. This would normally self-extinguish due to use of fire retardant materials. However, under certain conditions it can lead to a total failure of the water heater. Published 2012-05-21.

What to do now

The water heater can continue to be used and we ask consumers to ensure that no combustibles are stored against or immediately adjacent to the water heater. Consumers are requested to contact our recall hotline on 1800 063018 to register their product for rectification work.

Recall number

900c0960-cf23-4a94-a080-924f42f63530

Official notice

2012-05-21

The hazard

There is a remote possibility of smoke and/or fire damage within the heater cabinet if the insulation comes in contact with the burner. This would normally self-extinguish due to use of fire retardant materials. However, under certain conditions it can lead to a total failure of the water heater.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

between

Models

DESCRIPTION MODEL NUMBERS 347090NO

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Affected products

Product 1

Storage water heaters designed for outdoor installation on residential premises connected to natural gas or LP gas

Risk / hazard

There is a remote possibility of smoke and/or fire damage within the heater cabinet if the insulation comes in contact with the burner. This would normally self-extinguish due to use of fire retardant materials. However, under certain conditions it can lead to a total failure of the water heater.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Gas products and appliances, Heating and cooling products

App estimate

high

Recall details

Recall number

900c0960-cf23-4a94-a080-924f42f63530

Classification

Gas products and appliances, Heating and cooling products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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