Remote control supplied with Heatstrip outdoor heaters

Official notice

26 Oct 2023

Last checked

26 Oct 2023

High riskACCC

An official ACCC notice concerns Remote control supplied with Heatstrip outdoor heaters. There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less. Published 2023-10-26.

What to do now

Consumers should stop using the product and keep it out of reach of children. Consumers should contact Thermofilm to arrange for a replacement remote control. For more information, consumers should contact Thermofilm by phone on 1300 014 389 or via email at product.recalls@thermofilm.com.au

Recall number

19b69a45-a6f1-4b34-8ea2-7ec8b0801664

Official notice

2023-10-26

The hazard

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less.

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Affected products

Product 1

Remote controls were supplied with the following Heatstrip outdoor heater models: THG2400BA THG3200BA THH2400AA THH2400AR THH3200AA THH3200AR THX2400DCR THX3600DCR THB2200BA THB3200BA TG2200RB TF2200RA TF3000RA

Risk / hazard

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Manufacturer

Thermofilm by phone on 1300 014 389 or

Phone

Not provided

Brand: Thermofilm By Phone On 1300 014 389 Or. Contact: Thermofilm by phone on 1300 014 389 or.

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Hazardous materials, Button batteries, Gas products and appliances, Heating and cooling products

App estimate

high

Recall details

Recall number

19b69a45-a6f1-4b34-8ea2-7ec8b0801664

Classification

Hazardous materials, Button batteries, Gas products and appliances, Heating and cooling products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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