Ramp Champ Customer Service - Heeve® 3-Tonne 3.2m x 390mm Aluminium Loading Ramps

Official notice

25 Sept 2026

Last checked

26 Sept 2026

HighACCC

An official ACCC notice concerns Ramp Champ Customer Service - Heeve® 3-Tonne 3.2m x 390mm Aluminium Loading Ramps. Risk of death or serious injury and/or property damage if the ramp collapses and causes heavy equipment to topple or fall. Incidents of the ramp failing have occurred. Published 2026-09-25.

What to do now

Stop using the affected ramps immediately. Affected units do not have a 10 mm flat-bar reinforcement welded along the top connection plate at the end of the ramp that attaches to the trailer. Affected ramps have a sticker with the following details: Year of Manufacture: 2025 Product SKU: H0019 Load Capacity: 1500 KG If you are unsure whether your ramp is affected, contact Ramp Champ Customer Service with your order number or proof of purchase for confirmation. If your ramp is affected, contact Ramp Champ Customer Service for more information and to arrange for a refund. Contact Ramp Champ Customer Service Call: 1300 913 047 Email: hello@rampchamp.com.au Visit: https://www.rampchamp.com.au/pages/contact-us

Recall number

276df5a4-f147-4bf2-8300-fb20e62d172c

Official notice

2026-09-25

The hazard

Risk of death or serious injury and/or property damage if the ramp collapses and causes heavy equipment to topple or fall. Incidents of the ramp failing have occurred.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Skus

H0019

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Affected products

Product 1

Pairs of aluminium loading ramps for loading and unloading heavy wheeled or tracked equipment onto and off trucks or trailers. The affected ramps are 3.2 m long and 390 mm wide and are rated to 3,000 kg. All production numbers prior to RCPO242 (particularly RCPO222 and RCPO231) are affected.

Risk / hazard

Risk of death or serious injury and/or property damage if the ramp collapses and causes heavy equipment to topple or fall. Incidents of the ramp failing have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Manufacturer

Ramp Champ Customer Service

Phone

Not provided

Brand: Ramp Champ Customer Service. Contact: Ramp Champ Customer Service.

Source & status

Source

Tier

official

Category

VEHICLES

Classification

Heavy vehicle parts and accessories

App estimate

high

Recall details

Recall number

276df5a4-f147-4bf2-8300-fb20e62d172c

Classification

Heavy vehicle parts and accessories

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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Brand match

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Markets

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