An official ACCC notice concerns Quell QPI9010 Dual Sensor Smoke Alarm. The yellow protective cap compromises the smoke alarm's ability to detect smoke, which can increase the risk of injury and/or property damage in the event of a fire. Published 2018-04-11.
What to do now
Consumers with a Quell QPI9010 Dual Sensor Smoke Alarm should inspect the alarm for the presence of a yellow cap, following the attached instructions. If no yellow cap is present, consumers should reinstall the smoke alarm and no further action is needed. If a yellow cap is present, consumers should contact Quell for further instructions and to receive a free replacement. Consumers should not attempt to take apart the alarm, open the casing, or otherwise remove the yellow cap themselves. Consumers should reinstall the smoke alarm and only return the affected smoke alarm after they receive and install the replacement. Consumers can contact Quell toll-free on 1800 654 435 (Mon-Fri, 8.30am-5pm AEST) or by email to quell-recall@chubb.com.au
Recall number
8fb9df7c-33d6-41bc-b1cf-f81e87f7ec95
Official notice
2018-04-11
The hazard
The hazard
The yellow protective cap compromises the smoke alarm's ability to detect smoke, which can increase the risk of injury and/or property damage in the event of a fire.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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