Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives
Official notice
11 May 2020
Last checked
11 May 2020
An official ACCC notice concerns Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives. Risk of electric shock. Published 2020-05-11.
What to do now
Your product is affected if: 1. The hard drive has one of the model numbers as listed above (exclude two digits in the end e.g. - 02) AND 2.The model number of the power supply supplied with the hard drive is APP524-051240U What to do if your power supply is affected. Cease using Power Supply APP524-051240U immediately by turning off GPO (general power outlet), disconnect the adaptor from supply, store power supply securely. Contact Western Digital to receive a replacement and information regarding safe disposal of the power supply. Consumers may continue to use their hard drive products without the power supply. For further information, contact Western Digital on the toll free number 1800 429 861 (Monday to Friday, 8.30am - 5pm AEST) or via the email submission form at https://support.wdc.com/support/case.aspx lang=en
Recall number
7e86fcfb-872d-4548-93c2-5a547f9e70cf
Official notice
2020-05-11
The hazard
The hazard
Risk of electric shock.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
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