Phonak & Unitron Plug Adaptor Insert Provided with Switch Mode Power Supply

Official notice

5 Jan 2017

Last checked

5 Jan 2017

Risk not stated by sourceACCC

An official ACCC notice concerns Phonak & Unitron Plug Adaptor Insert Provided with Switch Mode Power Supply. There is a risk of electrical shock to users. Published 2017-01-05.

What to do now

Consumers who have been supplied with a power supply with the affected plug adaptor between 1 October 2011 and 31 July 2014 should contact Sonova Australia Pty Ltd for a replacement unit. Consumers can call Sonova Australia on: 02 8858 1854, email recall.adaptor@sonova.com or visit www.sonovarecall.com.au

Recall number

4094ee0c-d3c2-4163-b7c0-23000c523dd5

Official notice

2017-01-05

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The hazard

There is a risk of electrical shock to users.

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Affected products

Product 1

Detachable AC Australian specific plug adaptor insert provided with Switch mode Power Supply - Input 110-240 AC 50/60 Hz 0.2A Output: 3-24V DC 0.01-1.2A Product output voltage labelled according to use GPE053h - Vxxxyyy-4. "h" - A denotes output - DC connector cord with DC connector or B for USB port. "xxx" denotes output voltage (either 030-240) for 3.0 to 24vDC in steps of 0.1v "yyy" denotes output current (001-120 for 0.01-1.20A in steps of 0.01A Australian Adaptor only supplied with Power Supply as an entity - incidents only have occurred with the adaptor NOT the actual power supply.

Risk / hazard

There is a risk of electrical shock to users.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

ACCC

Tier

beta

Recall details

Recall number

4094ee0c-d3c2-4163-b7c0-23000c523dd5

Classification

Power supply and storage

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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