Panasonic Tablet FZ-G1 (Mk1 to Mk3) and Battery Pack

Official notice

13 Apr 2017

Last checked

13 Apr 2017

High riskACCC

An official ACCC notice concerns Panasonic Tablet FZ-G1 (Mk1 to Mk3) and Battery Pack. There is a risk that the Tablet battery pack may overheat and cause smoke or may ignite posing the risk of a fire hazard to the FZ-G1 Tablet. Published 2017-04-13.

What to do now

Firstly, consumers should remove the battery pack and use with the unit plugged into a power source. If using the tablet in the field, consumers should go to www.panasonic.com.au/fzg1productissue to download a BIOS utility upgrade from Panasonic that will allow a safer use of the battery pack. Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components. For further information consumers can contact Panasonic on 1800 700 006 (Monday to Friday 8.30am - 5pm AEST), by emailing panasonicrecall@salmat.com.au or go to www.panasonic.com.au

Recall number

74b11b46-479d-4f34-aa49-db6151012bdb

Official notice

2017-04-13

The hazard

There is a risk that the Tablet battery pack may overheat and cause smoke or may ignite posing the risk of a fire hazard to the FZ-G1 Tablet.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

FZ-VZSU84U, FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx

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Affected products

Product 1

Panasonic FZ-G1 tablet computer with a rechargeable battery pack. This product can be charged from AC or DC power sources. Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx Battery Pack serial number: FZ-VZSU84U

Risk / hazard

There is a risk that the Tablet battery pack may overheat and cause smoke or may ignite posing the risk of a fire hazard to the FZ-G1 Tablet.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories

App estimate

high

Recall details

Recall number

74b11b46-479d-4f34-aa49-db6151012bdb

Classification

Computers, laptops and accessories

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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