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ORBEA Optima Asphalt & Comfort e-bikes

Official notice

19 Aug 2026

Last checked

19 Aug 2026

Critical riskACCC
Watch Orbea

An official ACCC notice concerns ORBEA Optima Asphalt & Comfort e-bikes. Risk of death, serious injury or property damage (including to other road users) if the bike’s frame breaks while in use and causes an accident. Published 2026-08-19.

What to do now

Stop using the bike and check the VIN engraved on the frame. If the bike’s VIN contains SNKIN19A, contact your nearest ORBEA dear to arrange for a free replacement. Contact ORBEA if you require further assistance or information with this recall. Contact ORBEA Call: 0400 261 990 Email: scampo@orbea.com Visit: https://www.orbea.com/en-au/contact

Recall number

da00787c-fc73-4dae-b201-598b807ceae4

Official notice

2026-08-19

The hazard

Risk of death, serious injury or property damage (including to other road users) if the bike’s frame breaks while in use and causes an accident.

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Affected products

Product 1

Optima step-through e-bikes in two models: Asphalt Comfort Affected models have a VIN containing SNKIN19A. Please see attached list of affected warranty numbers.

Risk / hazard

Risk of death, serious injury or property damage (including to other road users) if the bike’s frame breaks while in use and causes an accident.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Orbea

Manufacturer

ORBEA

Phone

Not provided

Brand: Orbea. Contact: ORBEA.

Source & status

Source

Tier

official

Category

HOME

Classification

Bicycles and scooters (push)

App estimate

critical

Recall details

Recall number

da00787c-fc73-4dae-b201-598b807ceae4

Classification

Bicycles and scooters (push)

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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