Open Flued Space Heater Real Flame Pyrotech
Official notice
5 Feb 2019
Last checked
5 Feb 2019
An official ACCC notice concerns Open Flued Space Heater Real Flame Pyrotech. There is a potential for carbon monoxide poisoning, causing serious health risk to users. Published 2019-02-05.
What to do now
Consumers should immediately cease using the product and contact the manufacturer, Glen Dimplex Australia to have the appliance checked by a qualified gas fitter. Glen Dimplex Australia will arrange for a service call to be carried out on the unit. It will be checked and modified at the manufacturer’s expense. If heating is required before testing can be carried out by a qualified gasfitter, please use other sources. DO NOT bring outdoor gas appliances indoors. Please contact Glen Dimplex Service Department on 1300 014 389 between (Monday – Friday, 9am-5pm EST) or email productservice@realflame.com.au For further information about the testing and modification of this heater, see the ESV Gas Safety Alert at https://www.esv.vic.gov.au/safety-alerts/gas-open-flued-gas-heaters/
Recall number
4378c68d-3156-44bd-82c4-1d07c33ecef6
Official notice
2019-02-05
The hazard
The hazard
There is a potential for carbon monoxide poisoning, causing serious health risk to users.
How to check if you're affected
How to check if you're affected
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Documents, notices & source
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