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An official ACCC notice concerns NovoRapid FlexPen. Storing the product at incorrect temperatures may result in reduced effectiveness, which may increase the risk of adverse health effects. Published 2022-02-10.
What to do now
Consumers should follow the instructions on the carton which indicate to keep the NovoRapid® FlexPen® they are using, or carrying as a spare, either below 30°C or in a refrigerator (2°C - 8°C). Consumers can obtain a current Consumer Medicine Information leaflet from a pharmacist or visit the TGA website at https://www.ebs.TGA.gov.au/ For further information, contact NovoNordisk Customer Service by phone on 1800 668 626.
Recall number
ef9e01dc-034b-4fe0-ab7a-e66781d39128
Official notice
2022-02-10
The hazard
The hazard
Storing the product at incorrect temperatures may result in reduced effectiveness, which may increase the risk of adverse health effects.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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