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Neutrogena Visibly Clear Light Therapy Acne Mask and Activator
Official notice
17 Jul 2019
Last checked
17 Jul 2019
An official ACCC notice concerns Neutrogena Visibly Clear Light Therapy Acne Mask and Activator. Certain consumers with underlying eye conditions (such as retinitis pigmentosa, ocular albinism or other hereditary ocular disorders) or taking medications that could enhance ocular photosensitivity may be at risk of retinal damage. Published 2019-07-17.
What to do now
Consumers are advised to return the products to the place of purchase for a full refund or contact Johnson & Johnson Pacific Consumer Care Centre on 1800 789 348 to organise the return of all affected devices and arrange a refund. For more information please see: https://www.TGA.gov.au/alert/neutrogena-visibly-clear-light-therapy-acne-mask-and-activator
Recall number
db8ae147-f461-4ab5-ac3e-2b051bbeb271
Official notice
2019-07-17
The hazard
The hazard
Certain consumers with underlying eye conditions (such as retinitis pigmentosa, ocular albinism or other hereditary ocular disorders) or taking medications that could enhance ocular photosensitivity may be at risk of retinal damage.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
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Source & status
Source & status
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Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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