NETGEAR XAV2501 Powerline AV+ 200 Adaptor
Official notice
25 Nov 2011
Last checked
25 Nov 2011
An official ACCC notice concerns NETGEAR XAV2501 Powerline AV+ 200 Adaptor. 240V AC will be present on the Earth terminal of the pass-through socket outlet and the Active terminal of the pass-through socket will be grounded to Earth. This will present danger of an electrical shock under the following conditions: (i) the device plugged into the pass-through socket has a 3-prong AC cable; (ii) the AC cable is attached directly to the plugged-in product, not through an external AC-DC power adaptor; and (iii) the plugged-in product has an earthed exposed metal surface. Under the above circumstances, exposed metal surfaces of the plugged-in product will be at a Voltage of 240V AC. Any person touching the plugged-in product would therefore experience an electric shock. Published 2011-11-25.
What to do now
Consumers should discontinue using the product immediately in accordance with the following instructions: 1. Switch off the power point for the white adaptor so there is no electrical current running to the adaptor; 2. Remove the white adaptor from the power point; and 3. Unplug any device plugged into the white adaptor. Consumers should then follow the directions provided in the new replacement package sent by Optus and use the reply paid satchel provided to send the faulty product back to Optus. Consumers who have ordered a NETGEAR Powerline kit from Optus on or before 22 November 2011 and have not yet received a replacement kit may contact Optus on 133 937 or email NETGEAR at isp@netgear.com.au.
Recall number
fb33840a-4c75-4137-8778-7618afce2e56
Official notice
2011-11-25
The hazard
The hazard
240V AC will be present on the Earth terminal of the pass-through socket outlet and the Active terminal of the pass-through socket will be grounded to Earth. This will present danger of an electrical shock under the following conditions: (i) the device plugged into the pass-through socket has a 3-prong AC cable; (ii) the AC cable is attached directly to the plugged-in product, not through an external AC-DC power adaptor; and (iii) the plugged-in product has an earthed exposed metal surface. Under the above circumstances, exposed metal surfaces of the plugged-in product will be at a Voltage of 240V AC. Any person touching the plugged-in product would therefore experience an electric shock.
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