NetComm Model NP504 500Mbps Powerline Adapter With AC Pass-through
Official notice
13 Dec 2013
Last checked
13 Dec 2013
An official ACCC notice concerns NetComm Model NP504 500Mbps Powerline Adapter With AC Pass-through. In some circumstances, the fault could result in an electric shock. Published 2013-12-13.
What to do now
Consumers should immediately discontinue using the product and: (i) Switch off the power at the power point (ii) Remove the Powerline adapter and any device from the socket (iii) Check whether the serial number (S/N) on the base of the adapter is from the affected batch. If the product is from the affected batch, consumers should contact NetComm Wireless to arrange for a replacement or a refund by either calling 1800 110 168, emailing recall@netcommwireless.com or following the instructions on the company’s website.
Recall number
fa27b328-abf7-4395-b7c8-b31f812fa21d
Official notice
2013-12-13
The hazard
The hazard
In some circumstances, the fault could result in an electric shock.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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