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An official ACCC notice concerns MyWay Harnesses. If the Velcro strap has reduced adhesiveness, it will not provide core stability or hold the user upright as intended, increasing the risk of a fall. Published 2020-03-20.
What to do now
Sunrise Medical is advising consumers they may continue to use the existing harness until supplied with the new design, but pay attention to the status of the Velcro. Conduct daily visual checks of the harness, in particular, check the harness and all straps/buckles for signs of wear and tear. Once consumers receive the replacement harness, it is essential that they return the old harness to their distributor in the supplied return addressed envelope. For further information, consumers can contact Sunrise Medical Australia Customer Service on 02 9678 6600.
Recall number
571480b8-0fe8-4538-bae8-8e05e4736e38
Official notice
2020-03-20
The hazard
The hazard
If the Velcro strap has reduced adhesiveness, it will not provide core stability or hold the user upright as intended, increasing the risk of a fall.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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