MiniMed 640G and 670G Insulin Pumps

If the reservoir does not lock into the pump or the retainer ring is loose, damaged or missing, consumers should immediately discontinue using the insulin pump and revert to a back-up plan with the healthcare provider’s recommendations. Do not insert the reservoir back into the pump while connected. If the reservoir properly locks in place with the retainer ring and the retainer ring is not loose, damaged, or broken, consumers may continue to use their pump until they receive a replacement pump. In the interim, consumers should inspect the retainer ring on the pump and examine the retainer ring for damage every time the infusion set is changed. The supplier will contact affected consumers and direct them to visit https://info.medtronicdiabetes.com/Clear_Retainer_Ring, call the Medtronic Global Help Line on 1800 777 808, or complete and return the Confirmation Form to receive a replacement pump at no charge.