Microsoft AC Power Cordset for Surface Pro, Pro 2 & Selected Pro 3 Models

Official notice

22 Jan 2016

Last checked

22 Jan 2016

High riskACCC

An official ACCC notice concerns Microsoft AC Power Cordset for Surface Pro, Pro 2 & Selected Pro 3 Models. Risk of electric shock and fire. Published 2016-01-22.

What to do now

* Stop using your AC power cordset immediately if you have a Surface Pro, Pro 2, or pre July 15, 2015, Pro 3. Switch off the power at the socket outlet and disconnect it. * Discard the AC power cordset so it cannot be reused. * To request a replacement AC power cordset or further information on this recall, contact Microsoft Corporation at the Microsoft Surface Pro AC Power Cord Replacement Program website at www.surface.com/powercord or call 1300 956 757.

Recall number

185a7468-1d4f-4ff5-84b8-ba8578bf8078

Official notice

2016-01-22

The hazard

Risk of electric shock and fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

DESCRIPTION THERE ARE NO IDENTIFYING SERIAL O

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Affected products

Product 1

AC power cord set for Microsoft Surface Pro and Pro 2, and for certain Surface Pro 3 sold on or before 15 July 2015. Cordsets supplied with other Surface devices are not affected by this recall.

Risk / hazard

Risk of electric shock and fire.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories

App estimate

high

Recall details

Recall number

185a7468-1d4f-4ff5-84b8-ba8578bf8078

Classification

Computers, laptops and accessories

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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