Mecca 240V Single Vertical Heated Towel Rail
Official notice
2 Dec 2025
Last checked
2 Dec 2025
An official ACCC notice concerns Mecca 240V Single Vertical Heated Towel Rail. Risk of serious burns if a consumer touches the overheated towel rail. Published 2025-12-02.
What to do now
Stop using the towel rail immediately and disconnect from the power supply. Contact Nero Tapware to arrange for either a refund, free return and replacement, or a technician to perform a free repair. Contact Nero Tapware Call: 03 8786 3170 Email: support@nerotapware.com.au
Recall number
9fe19211-ae4d-47fe-a762-7ec33e5d8ec4
Official notice
2025-12-02
The hazard
The hazard
Risk of serious burns if a consumer touches the overheated towel rail.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Nero Tapware. Contact: Nero Tapware.
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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