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Magic Mobility Wheelchair Mobility Handles

Official notice

13 Aug 2019

Last checked

13 Aug 2019

Medium riskACCC

An official ACCC notice concerns Magic Mobility Wheelchair Mobility Handles. If the wheelchair automatically moves without steering, this poses a risk of injury to the occupant. Published 2019-08-13.

What to do now

Consumers should immediately cease the use of the mobility handles by disconnecting them, return all wheelchairs that have the affected handles installed to the place of purchase. A replacement attendant control will be fitted, with a refund of the difference in costs. For wheelchairs that have Mobility Handles fitted to a demo chair, return product that is potentially affected for correction and a full refund. Please do not contact Magic Mobility for further information unless you believe that you have an affected mobility handle under the recall and have not received a recall letter. For further information, contact Magic Mobility at https://www.magicmobility.com.au/contact-us/ or by phone on 03 8791 5600.

Recall number

7a0ed694-2845-48bc-8577-03a25fe7a59f

Official notice

2019-08-13

The hazard

If the wheelchair automatically moves without steering, this poses a risk of injury to the occupant.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

124148, 124156, 124284, 124405, 124512, 124590, 124625, 124655, 124821, 124993, 125014, 125136, 125150, 125260, 125300, 125304, 125352, 125406, 125486, 125524, 124634

Artg Numbers

292856

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Affected products

Product 1

Magic mobility wheelchair - Mobility Handles The Mobility Handles are a device that controls or steers a wheelchair with a level of power assistance Part Numbers: 4499, 4504, 4505, 4520 Serial Numbers: 124148, 124156, 124284, 124405, 124512, 124590, 124625, 124655, 124821, 124993, 125014, 125136, 125150, 125260, 125300, 125304, 125352, 125406, 125486, 125524, 124634 ARTG: 292856 (Red Milawa Pty Ltd t/as Magic Mobility - Wheelchair accessory, steering/control unit)

Risk / hazard

If the wheelchair automatically moves without steering, this poses a risk of injury to the occupant.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Mobility and accessibility aids

App estimate

medium

Recall details

Recall number

7a0ed694-2845-48bc-8577-03a25fe7a59f

Classification

Mobility and accessibility aids

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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