MacBook Pro (Retina, 15-inch, mid-2015 model)

Official notice

21 Jun 2019

Last checked

21 Jun 2019

High riskACCC

An official ACCC notice concerns MacBook Pro (Retina, 15-inch, mid-2015 model). If the battery overheats, there is a risk of fire, property damage, or injuries to consumers. Apple has received reports of battery overheating including reports of minor burns, smoke inhalation and minor damage to the property. Published 2019-06-21.

What to do now

Consumers can use the serial number lookup tool on Apple’s website, to determine if their 15-inch MacBook Pro is affected by the recall. First check to see which 15-inch MacBook Pro you have. Choose ‘About This Mac’ from the Apple menu in the upper-left corner of your screen. If your model is “MacBook Pro (Retina, 15-inch, mid 2015)”, visit https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall and enter your computer’s serial number to see if it is included in this recall. If your MacBook Pro is included, stop using it and follow the instructions at https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall to have your battery replaced free of charge. For further information, or to contact Apple Support, visit https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall

Recall number

f1fb9b50-c7b9-4137-940d-b981362bb6be

Official notice

2019-06-21

The hazard

If the battery overheats, there is a risk of fire, property damage, or injuries to consumers. Apple has received reports of battery overheating including reports of minor burns, smoke inhalation and minor damage to the property.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

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Affected products

Product 1

The affected Apple MacBook Pros are the Retina 15-inch, mid-2015 model. They have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256 GB-1 TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. The products were primarily sold between September 2015 and February 2017. This recall does not affect other MacBook Pro models.

Risk / hazard

If the battery overheats, there is a risk of fire, property damage, or injuries to consumers. Apple has received reports of battery overheating including reports of minor burns, smoke inhalation and minor damage to the property.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories

App estimate

high

Recall details

Recall number

f1fb9b50-c7b9-4137-940d-b981362bb6be

Classification

Computers, laptops and accessories

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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