LG 65” and 77” Smart TVs

Official notice

2 May 2023

Last checked

2 May 2023

High riskACCC

An official ACCC notice concerns LG 65” and 77” Smart TVs. Risk of serious injury or electric shock and risk of smoke inhalation or flame to occur. In circumstances where there is a flame or smoke being emitted, do not use any liquid to extinguish as this poses the risk of electric shock and serious injury to occur. Immediately leave the vicinity of the tv and turn the main power to the property off. Published 2023-05-02.

What to do now

Consumers with affected TVs should contact LG Electronics Australia on 1800 643 156 to arrange a technician to replace the power board free of charge or in the case of irreparable damage, replacement of the tv free of charge.

Recall number

679b2c4f-25b6-4483-8dfa-fa60d6157c66

Official notice

2023-05-02

The hazard

Risk of serious injury or electric shock and risk of smoke inhalation or flame to occur. In circumstances where there is a flame or smoke being emitted, do not use any liquid to extinguish as this poses the risk of electric shock and serious injury to occur. Immediately leave the vicinity of the tv and turn the main power to the property off.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

S INCLUDE THOSE MANUFACTURED IN 2016

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Affected products

Product 1

Certain 65” and 77” LG Smart TVs manufactured between February 2016 and September 2019. Affected models include those manufactured in 2016: • 65E6 • 65G6 • 77G6 2017: • 65B7 • 65C7 • 65E7 • 65G7 • 65W7 • 77W7 2018: • 65W8 • 77C8 • 77W8 2019: • 65W9 • 77C9 • 77W9

Risk / hazard

Risk of serious injury or electric shock and risk of smoke inhalation or flame to occur. In circumstances where there is a flame or smoke being emitted, do not use any liquid to extinguish as this poses the risk of electric shock and serious injury to occur. Immediately leave the vicinity of the tv and turn the main power to the property off.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Smart and interconnected devices

App estimate

high

Recall details

Recall number

679b2c4f-25b6-4483-8dfa-fa60d6157c66

Classification

Smart and interconnected devices

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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