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An official ACCC notice concerns Lexus CT200h MY2019. If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury. Published 2019-11-07.
What to do now
Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers should contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Recall number
78e118b6-a0c8-48cc-a14e-8cd6deb1f1ea
Official notice
2019-11-07
The hazard
The hazard
If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Models
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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