Kuantech (KTECH) - Thuraya Satellite Phone AC Adaptor

Official notice

17 Sept 2021

Last checked

17 Sept 2021

High riskACCC

An official ACCC notice concerns Kuantech (KTECH) - Thuraya Satellite Phone AC Adaptor. Risk of electric shock or electrocution causing injury or death. Published 2021-09-17.

What to do now

Consumers should immediately stop using the adaptor and contact Pivotel Satellite to register for a replacement. Replacements are expected to be available in November 2021. Pivotel will also provide a pre-paid bag for return of the old adaptor. For further information, consumers can contact Pivotel Satellite on 1300 882 448 or www.pivotel.com.au/satsleeve-accharger-recall

Recall number

7bbc1834-6c66-4a21-b2ff-03f0bd32beae

Official notice

2021-09-17

The hazard

Risk of electric shock or electrocution causing injury or death.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

KSAS0100500200D5 THIS RECALL ONLY RELATES TO THE AC ADAPTE

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Affected products

Product 1

Kuantech (KTECH) - Thuraya Satellite Phone AC Adaptor was sold together with the Thuraya SatSleeve+ and Thuraya SatSleeve Hotspot satellite phones. Model KSAS0100500200D5 This recall only relates to the AC adapter, phones are not affected.

Risk / hazard

Risk of electric shock or electrocution causing injury or death.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Phones, cameras and accessories, Power supply and storage

App estimate

high

Recall details

Recall number

7bbc1834-6c66-4a21-b2ff-03f0bd32beae

Classification

Phones, cameras and accessories, Power supply and storage

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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