Karma Flexx Wheelchairs Model Numbers KM-8022 KM-8522 and KM8022TL KM-8522TL

Official notice

18 Feb 2021

Last checked

18 Feb 2021

High riskACCC

An official ACCC notice concerns Karma Flexx Wheelchairs Model Numbers KM-8022 KM-8522 and KM8022TL KM-8522TL. If a user places the mounting straps in the incorrect location, the chair may not act as designed in the event of an accident, increasing the risk of a serious injury. Published 2021-02-18.

What to do now

Independent Healthcare Solutions will contact affected consumers in writing to arrange to provide a repair kit that will include a new user manual, stickers and instructions. Consumers should take the following actions: 1. Inspect the wheelchair and determine if the correct stickers are present or not. 2. If the stickers are absent, attach the stickers following the instructions that have been provided. 3. Discard the old user instruction manual and replace it with the new user instruction manual. 4. Complete the Reply-paid postcard and return it to Independent Healthcare Solutions within 7 days. For further information, contact Independent Healthcare Solutions on 1300 783 783.

Recall number

f47e9f00-ee42-4454-aa1e-ac8dc3872d8b

Official notice

2021-02-18

The hazard

If a user places the mounting straps in the incorrect location, the chair may not act as designed in the event of an accident, increasing the risk of a serious injury.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

KM-8022/KM-8522 PRODUCT NAME, KM-8022/KM-8522

Artg Numbers

182294

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Affected products

Product 1

Karma Flexx Wheelchairs Product Name: Karma Flexx Model Number: KM-8022/KM-8522 Product Name: Karma Flexx Tall Model Number: KM8022TL/KM-8522TL ARTG 182294 (Independent Healthcare Solutions - Wheelchair, attendant/occupant driven)

Risk / hazard

If a user places the mounting straps in the incorrect location, the chair may not act as designed in the event of an accident, increasing the risk of a serious injury.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Mobility and accessibility aids

App estimate

high

Recall details

Recall number

f47e9f00-ee42-4454-aa1e-ac8dc3872d8b

Classification

Mobility and accessibility aids

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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