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Joolz Aer2 car seat adapter set

Official notice

26 May 2026

Last checked

26 May 2026

Critical riskACCC
Watch Joolz

An official ACCC notice concerns Joolz Aer2 car seat adapter set. Risk of serious injury or death to infants if the car seat detaches and falls from the stroller while in use. Incidents have occurred. Published 2026-05-26.

What to do now

Stop using the car seat adapter set immediately. Contact Joolz to arrange for a refund of the car seat adapter set. Contact Joolz Call: 0433 063 337 Email: service.au@joolz.com Visit: https://service.joolz.com/s/car-seat-adapter-set-recall language=en_GB

Recall number

8ab92b1f-0b1d-471d-b677-9c4251dda000

Official notice

2026-05-26

The hazard

Risk of serious injury or death to infants if the car seat detaches and falls from the stroller while in use. Incidents have occurred.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Lots

NL311

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Affected products

Product 1

Car seat adapter set to connect an infant car seat to a Joolz Aer2 stroller chassis. affected products start with serial number NL311 Only the car seat adapter set is affected by this recall, not the Jools Aer2 stroller.

Risk / hazard

Risk of serious injury or death to infants if the car seat detaches and falls from the stroller while in use. Incidents have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Joolz

Manufacturer

Joolz

Phone

Not provided

Brand: Joolz. Contact: Joolz.

Source & status

Source

Tier

official

Category

VEHICLES

Classification

Child car seats, Prams and strollers

App estimate

critical

Recall details

Recall number

8ab92b1f-0b1d-471d-b677-9c4251dda000

Classification

Child car seats, Prams and strollers

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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