HP Notebook Computer Batteries

Official notice

20 Jun 2016

Last checked

20 Jun 2016

High riskACCC

An official ACCC notice concerns HP Notebook Computer Batteries. Risk of fire and burn hazard. Published 2016-06-20.

What to do now

1. Go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 to validate your battery. 2. If the validation process indicates that your battery is affected, cease use of the battery immediately and remove it from the notebook. HP will provide a replacement battery for each verified, affected battery, at no cost. Note: You may continue to use your notebook without the battery installed, by connecting the notebook to external power. Contact details: If you have questions on this program, please go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 and select Contact Us phone: 1300 721 147

Recall number

648fb171-a7a9-4a04-b13c-083c46a38f5c

Official notice

2016-06-20

The hazard

Risk of fire and burn hazard.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

DESCRIPTION THE FIRST CHARACTERS OF THE UNIQU

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Affected products

Product 1

Battery packs supplied with certain HP, Compaq, HP ProBook, HP Envy, HP Pavilion Notebook computers. Note: Not all HP notebook PCs listed above have an affected battery pack.

Risk / hazard

Risk of fire and burn hazard.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories

App estimate

high

Recall details

Recall number

648fb171-a7a9-4a04-b13c-083c46a38f5c

Classification

Computers, laptops and accessories

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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