Hotflo gas storage water heater 135 litre capacity
Official notice
12 Sept 2023
Last checked
12 Sept 2023
An official ACCC notice concerns Hotflo gas storage water heater 135 litre capacity. There is a risk of serious burn injury when a consumer attempts to re-light the product burner. Published 2023-09-12.
What to do now
Identify your water heater’s Model Code and Production Code from the data label on the left hand side panel of the product. Visit the website https://gasstoragecheck.rinnai.com.au/web/hotflogascheck-2023.nsf/Home.xsp or call Rinnai on 1300 364 559 to check if your water heater is affected and to arrange for an authorised service technician to conduct a free in-home safety check. If the recalled water heater has stopped operating, consumers must not attempt to re-light the burner until the authorised technician has completed the required safety check. If the burner remains off, the product will be safe. If the recalled water heater is operating normally, it can continue to be used until the technician attends the property. It is important consumers register their details via the website for the free in-home check, even if their water heater is operating normally. For further information, visit the website https://gasstoragecheck.rinnai.com.au/web/hotflogascheck-2023.nsf/Home.xsp or call Rinnai on 1300 364 559.
Recall number
8ebb1a2e-0db2-40ed-ad8f-6945fbd1088c
Official notice
2023-09-12
The hazard
The hazard
There is a risk of serious burn injury when a consumer attempts to re-light the product burner.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
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Source & status
Source & status
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Recall details
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Documents, notices & source
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