An official ACCC notice concerns Helix Residential Pool Slide. Exiting the slide before entering the pool poses a fall hazard, which can result in serious injury. Published 2017-04-03.
What to do now
Consumers should stop using the pool slide immediately. The slide does not need to be removed from the pool deck. Consumers who purchased the affected slides will be sent a free slide rail extension kit, which adds height to the lower section of the outer slide wall to prevent users from exiting the slide before entering the pool. The kit is currently in production and consumers will be notified when it is available. The kit and detailed installation instructions will be sent to them and a video will be posted on the website: www.helixslideinfo.com. The slide rail extension kit can be installed by the slide owner in approximately 20 minutes. Consumers can obtain further information by contacting SRS Australia by emailing info-au@srsmith.com, by calling 07 3812 2283 or by visiting www.helixslideinfo.com.
Recall number
9b650100-82db-4cfc-b79d-14915e2d8b57
Official notice
2017-04-03
The hazard
The hazard
Exiting the slide before entering the pool poses a fall hazard, which can result in serious injury.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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