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Heartwarming Hugs Bear 2 with the zipper closure

Official notice

11 May 2026

Last checked

11 May 2026

Critical riskACCC
Watch Build-a-bear Workshop

An official ACCC notice concerns Heartwarming Hugs Bear 2 with the zipper closure. Risk of serious injury or death from choking if a young child swallows the zipper slider. Published 2026-05-11.

What to do now

Stop using the affected Heartwarming Hug Bear 2 immediately and keep out of reach of young children. Return the affected bears to a Build-A-Bear Workshop for a full refund or Build-A-Bear Workshop gift card. Contact Build-A-Bear Workshop Email: recall@buildabear.com.au Visit: https://buildabear.com.au/pages/contact

Recall number

98d6ebb0-b770-4d39-b1a3-042f786ef370

Official notice

2026-05-11

The hazard

Risk of serious injury or death from choking if a young child swallows the zipper slider.

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Affected products

Product 1

Weighted plush bear with zipper closure. Contains removable heart which can be heated or cooled for extra comfort. Only bears with zipper closures are affected. Bears with velcro closures are not affected by this recall.

Risk / hazard

Risk of serious injury or death from choking if a young child swallows the zipper slider.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Build-a-bear Workshop

Manufacturer

Build-A-Bear Workshop

Phone

Not provided

Brand: Build-a-bear Workshop. Contact: Build-A-Bear Workshop.

Source & status

Source

Tier

official

Category

KIDS

Classification

Stuffed and plush toys, Toys for babies and toddlers

App estimate

critical

Recall details

Recall number

98d6ebb0-b770-4d39-b1a3-042f786ef370

Classification

Stuffed and plush toys, Toys for babies and toddlers

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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