An official ACCC notice concerns Google Pixel 4a smartphone. An overheating battery could pose a risk of fire and/or burns to a user. Published 2025-03-07.
What to do now
Submit a request here to find out if your device is impacted. Check that your device has received the firmware update to Android 13. This issue does not affect all Pixel 4a devices. If your device is impacted by the issue, the new battery management system will be activated. If your device is not impacted by the issue, the firmware update will have no impact on battery management and the device will perform the same as before. You do not need to return your device to mitigate the safety issue. Google advises that the firmware update mitigates the safety issue. Once the firmware update has been installed, you can continue using your device. You may be eligible for an appeasement from Google. You can check your appeasement eligibility here . Important message from the ACCC to consumers: Consumers may exercise their rights to a remedy in accordance with the consumer guarantees , which may entitle them to a refund or replacement.
Recall number
e9ed67ac-ab76-4aaf-9238-efb0ac939611
Official notice
2025-03-07
The hazard
The hazard
An overheating battery could pose a risk of fire and/or burns to a user.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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