GoodWe EHB series and GEH series Solar Inverters
Official notice
19 Sept 2025
Last checked
19 Sept 2025
An official ACCC notice concerns GoodWe EHB series and GEH series Solar Inverters. Risk of serious injury or death from electric shock to consumers, people working on switchboards or individuals working on the power lines if the Bypass switch is set to ‘bypass’ mode while inverter is operating in backup mode. Published 2025-09-19.
What to do now
Contact GoodWe immediately if you have an affected solar inverter for more information about this recall. Must not put the inverter in the bypass mode until the new firmware has been uploaded. Must not conduct any works on the affected units until GoodWE applies a new firmware (firmware version: 050531) upgrade to affected inverters. For properties that have the affected units installed and online GoodWe will remotely upgrade the firmware. For properties that have the affected units installed but offline a technician will need to visit and complete the firmware upgrade. Installers have been encouraged to revisit sites and GoodWe has appointed a service partner who will attend if installers are unable to. New installations will have the firmware upgrade delivered using the SolarGo app before commissioning. Contact GoodWe Technologies Co. Ltd. Call: 0488 851 481 email: support2@goodwerecall.com.au visit: https://www.goodwe.com.au/contact-us
Recall number
57aac17a-d613-4904-9c18-c1773f43c89f
Official notice
2025-09-19
The hazard
The hazard
Risk of serious injury or death from electric shock to consumers, people working on switchboards or individuals working on the power lines if the Bypass switch is set to ‘bypass’ mode while inverter is operating in backup mode.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Goodwe. Contact: GoodWe Technologies Co. Ltd..
Source & status
Source & status
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Tier
Category
Classification
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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