GlucaGen HypoKit Glucagon (rys)
Official notice
8 Sept 2016
Last checked
8 Sept 2016
An official ACCC notice concerns GlucaGen HypoKit Glucagon (rys). Detachment of the injection needle from the pre-filled solvent syringe would prevent injection of the medicine. Published 2016-09-08.
What to do now
Patients with diabetes or their carers should check the batch numbers on their GlucaGen HypoKit. If you have products from the affected batches, you should return it to your pharmacy. You will be provided with a free replacement kit immediately if your pharmacy has stock, or within a few days if the pharmacy needs to restock. If you cannot receive a replacement immediately, you can retain your GlucaGen HypoKit until a replacement can be provided, as the likelihood of a detached needle is very low. Additional information can be obtained from Novo Nordisk by calling the Novocare Customer Care Centre on 1800 668 626.
Recall number
5f174365-31ff-4708-8eb1-0c816e0e5dbb
Official notice
2016-09-08
The hazard
The hazard
Detachment of the injection needle from the pre-filled solvent syringe would prevent injection of the medicine.
How to check if you're affected
How to check if you're affected
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