Gen5 X1 Carbon Notebooks

Official notice

8 Mar 2018

Last checked

8 Mar 2018

High riskACCC

An official ACCC notice concerns Gen5 X1 Carbon Notebooks. May pose a fire hazard. Published 2018-03-08.

What to do now

Customers should immediately unplug and stop using the system and contact Lenovo. Visit https://support.lenovo.com/X1C_5GEN_RECALL to determine if you have an affected product and to arrange for a free onsite assessment of the system to identify potential safety hazard and quality assessment. For more information, consumers can contact Lenovo (Australia & New Zealand) Pty Ltd (toll free) AU(1800954173) / NZ (800787806) or visit https://support.lenovo.com/X1C_5GEN_RECALL to identify impacted systems and process for inspection.

Recall number

4708fd98-68e4-457c-9241-4d72188dfb58

Official notice

2018-03-08

The hazard

May pose a fire hazard.

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Affected products

Product 1

Halo Lenovo notebook for corporate business environment Machine types 20HQ, 20K3, 20HR and 20K4

Risk / hazard

May pose a fire hazard.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories

App estimate

high

Recall details

Recall number

4708fd98-68e4-457c-9241-4d72188dfb58

Classification

Computers, laptops and accessories

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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