An official ACCC notice concerns Gas Fireplace Models DF700 and DF960. The redistribution of heat can cause hot spots and a stain or discolouration on framing materials. This may result in slow combustion of surrounding materials and possible future fire. This increases the risk of serious injury or even death to users. Published 2020-11-30.
What to do now
Consumers are requested to do the following: 1) If you purchased a fireplace between 23 January 2020 and 31st August 2020, please contact Escea to check your serial number to see if you have an affected fireplace. The serial number can easily be found by looking under the batteries in the remote control. 2) If your fireplace is one of the affected fires, stop using the fireplace until Escea has arranged a technician to repair the fireplace. For further information, contact Escea Australia Pty Ltd on 1800 460 832.
Recall number
112a0e09-155b-408a-89a4-1336531df27d
Official notice
2020-11-30
The hazard
The hazard
The redistribution of heat can cause hot spots and a stain or discolouration on framing materials. This may result in slow combustion of surrounding materials and possible future fire. This increases the risk of serious injury or even death to users.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
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Source & status
Source & status
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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