Flo Smart Water Monitor lithium-ion battery backup (updated)
Official notice
14 Aug 2023
Last checked
14 Aug 2023
An official ACCC notice concerns Flo Smart Water Monitor lithium-ion battery backup (updated). There is a risk of serious injury and/or damage to property if the backup battery overheats and catches fire. Published 2023-08-14.
What to do now
Consumers should immediately unplug and stop using their recalled battery backup, and contact Moen for instructions to disable their battery backup before disposing of the unit. Moen will provide a refund upon verification of proof of purchase/receipt, and confirmation that the battery backup has been disconnected. If you no longer have your product's proof of purchase/receipt, please contact Moen to be provided a refund. The battery must be disposed of in accordance with your local requirements for disposing of lithium batteries . Do not throw the battery in the rubbish, home recycling, or recycling boxes found at retail and home improvement stores, as this is a fire hazard. For further information, contact Moen by phone 02 8458 3035 or visit the website .
Recall number
aa63209a-3ea9-49c2-89fd-3ac479eeb559
Official notice
2023-08-14
The hazard
The hazard
There is a risk of serious injury and/or damage to property if the backup battery overheats and catches fire.
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The source does not list specific retailers. See the official notice for where affected products were sold.
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Documents, notices & source
See the official notice and source documents for full details.
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