Flo Smart Water Monitor lithium-ion battery backup (updated)

Official notice

14 Aug 2023

Last checked

14 Aug 2023

High riskACCC

An official ACCC notice concerns Flo Smart Water Monitor lithium-ion battery backup (updated). There is a risk of serious injury and/or damage to property if the backup battery overheats and catches fire. Published 2023-08-14.

What to do now

Consumers should immediately unplug and stop using their recalled battery backup, and contact Moen for instructions to disable their battery backup before disposing of the unit. Moen will provide a refund upon verification of proof of purchase/receipt, and confirmation that the battery backup has been disconnected. If you no longer have your product's proof of purchase/receipt, please contact Moen to be provided a refund. The battery must be disposed of in accordance with your local requirements for disposing of lithium batteries . Do not throw the battery in the rubbish, home recycling, or recycling boxes found at retail and home improvement stores, as this is a fire hazard. For further information, contact Moen by phone 02 8458 3035 or visit the website .

Recall number

aa63209a-3ea9-49c2-89fd-3ac479eeb559

Official notice

2023-08-14

The hazard

There is a risk of serious injury and/or damage to property if the backup battery overheats and catches fire.

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Affected products

Product 1

Recall updated - 17 May 2024 - sale dates extended An optional battery backup accessory for the Flo Smart Water Monitor and Shutoff. The product extends features in the event of a power disruption. Only the battery backup is being recalled. The Flo Smart Water Monitor and Shutoff itself is not being recalled and can continue to be used. Model number 920-001 is printed on the front sticker of the battery.

Product 2

Recall updated - 17 May 2024 - sale dates extended An optional battery backup accessory for the Flo Smart Water Monitor and Shutoff. The product extends features in the event of a power disruption. Only the battery backup is being recalled. The Flo Smart Water Monitor and Shutoff itself is not being recalled and can continue to be used. Model number 920-001 is printed on the front sticker of the battery.

Risk / hazard

There is a risk of serious injury and/or damage to property if the backup battery overheats and catches fire.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Hazardous materials, Lithium-ion batteries, Power supply and storage

App estimate

high

Recall details

Recall number

aa63209a-3ea9-49c2-89fd-3ac479eeb559

Classification

Hazardous materials, Lithium-ion batteries, Power supply and storage

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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