An official ACCC notice concerns Fitbit Ionic Smartwatch. If the battery overheats while a user is wearing the device, it can pose a burn hazard. Published 2022-03-15.
What to do now
Consumers should stop using their Fitbit Ionic Smartwatch and visit https://help.fitbit.com/ionic for information on how to obtain a refund and to receive a discount code for 40% off certain products from the Fitbit store. For further information, contact Fitbit by phone on 1300 998 704 or visit https://help.fitbit.com/ionic
Recall number
94805700-14e2-4bb5-96e0-d48c26392a42
Official notice
2022-03-15
The hazard
The hazard
If the battery overheats while a user is wearing the device, it can pose a burn hazard.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Models
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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