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ERC CRC HEC bicycle wheels for road bikes

Official notice

1 Aug 2025

Last checked

1 Aug 2025

High riskACCC

An official ACCC notice concerns ERC CRC HEC bicycle wheels for road bikes. Risk of serious injury, death or property damage if the wheel fails while it is in use. Incidents have occurred. Published 2025-08-01.

What to do now

Stop using these wheels immediately. Visit https://www.dtswiss.com/en/recall to check if your wheel is affected. If you have an affected wheel register your details to arrange a free wheel inspection. If your wheel is affected, it will be replaced free of charge. Contact: DT SWISS AG email recall@dtswiss.com phone: 03 9700 9400 between 9am to 5pm (AEST) visit: https://www.dtswiss.com/en/recall

Recall number

916daf69-bd5e-46fe-8225-95767b387380

Official notice

2025-08-01

Watch this recall in the appOpen source hub ↗

The hazard

Risk of serious injury, death or property damage if the wheel fails while it is in use. Incidents have occurred.

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Affected products

Product 1

Bicycle wheels: ARC 1100, 1400, 1600 DICUT 50 / 55 / 65 ARC 1600 SPLINE 50 / 55 /65 ERC 1100, 1400, 1600 DICUT 35 / 45 ERC 1600 SPLINE 35 / 45 ERC LOG CLASSIC 45 CRC 1100 DICUT 45 CRC 1400, 1600 SPLINE 35 / 45 HEC 1400 SPLINE 45 Affected wheels have a DT Swiss ID higher than 2740000. The DT Swiss ID is located on a sticker on the wheel rim, the rim tape or in the rim well.

Risk / hazard

Risk of serious injury, death or property damage if the wheel fails while it is in use. Incidents have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

ACCC

Tier

beta

Category

HOME

Classification

Bicycles and scooters (push)

App estimate

high

Recall details

Recall number

916daf69-bd5e-46fe-8225-95767b387380

Classification

Bicycles and scooters (push)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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