An official ACCC notice concerns Entity MH15 Helmet. Risk of serious injury or death in the event of a collision if the buckle separates from the strap and the helmet comes off the user’s head. Published 2025-08-07.
What to do now
Stop using affected helmets immediately. Contact BikesOnline or Reid Cycles to arrange for a repair or return the item to the place of purchase for a replacement or refund. Contact Reid Cycles email: support@reidcycles.com.au visit: https://www.reidcycles.com.au/ call: (03) 4513 0995 between 9am – 4pm AEST, Monday - Friday
Recall number
f4b42417-c459-4afa-b42e-8bbb6dbff50d
Official notice
2025-08-07
The hazard
The hazard
Risk of serious injury or death in the event of a collision if the buckle separates from the strap and the helmet comes off the user’s head.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Skus
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: REI, Reid Cycles. Contact: Reid Cycles.
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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