Electric Ceramic Glass Cooktops

Official notice

12 Nov 2015

Last checked

12 Nov 2015

High riskACCC

An official ACCC notice concerns Electric Ceramic Glass Cooktops. Spills around the control panel and dials can leak into the electrical components. This may cause an electric shock to the user that can result in severe injury or electrocution. Published 2015-11-12.

What to do now

Check the model and serial number on the back of your cooktop’s User Guide to determine whether your cooktop is recalled (as shown in the the picture 'How to identify the cooktop's model and serial number' attached above). If your cooktop is recalled, contact Fisher & Paykel to book a free repair at 1300 023 350, (Mon-Fri 6am-7pm AEDT, Sat 7am-2pm AEDT) or via www.fisherpaykel.com.au. If you are in doubt or if you don’t have a User Guide, contact Fisher & Paykel to confirm whether your cooktop is recalled and to book a free repair for recalled cooktops. If your cooktop is recalled and a spill on your cooktop has reached the control panel or dials, immediately turn off the power supply to the cooktop and do not use it until repaired.

Recall number

95034949-3ec6-4ce1-ba2f-a0a0caa370e6

Official notice

2015-11-12

The hazard

Spills around the control panel and dials can leak into the electrical components. This may cause an electric shock to the user that can result in severe injury or electrocution.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

start

Models

DESCRIPTION AFFECTED MODEL NUMBERS START WIT

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Affected products

Product 1

Ceramic glass cooktops with either 4 or 5 elements. Manufactured between 1 June 2011 and 11 November 2015 and sold nationally from 1 June 2011.

Risk / hazard

Spills around the control panel and dials can leak into the electrical components. This may cause an electric shock to the user that can result in severe injury or electrocution.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Home electrical appliances

App estimate

high

Recall details

Recall number

95034949-3ec6-4ce1-ba2f-a0a0caa370e6

Classification

Home electrical appliances

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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