Dexcom Continuous Glucose Monitor Receivers
Official notice
31 Mar 2016
Last checked
31 Mar 2016
An official ACCC notice concerns Dexcom Continuous Glucose Monitor Receivers. Consumers who rely solely on hearing audible alarms or alerts could potentially experience a severe hypoglycemic (low blood glucose) or hyperglycemic (high blood glucose) event. Published 2016-03-31.
What to do now
If you or someone you care for has an implanted glucose sensor, check if it the continuous glucose monitor receiver matches the model and part numbers listed above (the part number will be on the back of the device). If you have one of the potentially affected models, you should check if the alarms and alerts are functioning properly by following the instructions listed in the Instructions for Use for your device. Emergo Australia advises that such testing should be undertaken periodically, particularly if the receiver gets wet or is dropped. If your receiver's audible alarms and alerts are not functioning properly, or if you have any questions regarding this issue, contact the local distributor Australasian Medical and Scientific toll free on 1300 851 05 or email diabetes@amsl.com.au(link sends e-mail) for device replacement and/or advice.
Recall number
4e4e8c29-db63-43f4-8c58-f9b364ae7703
Official notice
2016-03-31
The hazard
The hazard
Consumers who rely solely on hearing audible alarms or alerts could potentially experience a severe hypoglycemic (low blood glucose) or hyperglycemic (high blood glucose) event.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Models
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
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Source & status
Source & status
Recall details
Recall details
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Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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