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An official ACCC notice concerns DC Isolator HGN4-32DC. There is a potential risk of fire from faulty contacts within the internal mechanism of this switch. Published 2018-10-02.
What to do now
Origin Energy has made contact with nearly all of the affected customers and will continue to reach out to the remaining households. Customers are advised to isolate their system by following the shutdown instructions located on their inverter or switchboard. Origin has mobilised licensed electricians as a matter of priority to inspect the affected systems and replace the isolators if required at no charge. For more information consumers can contact Origin Energy on 1300 725 477.
Recall number
40d28993-f63a-4d65-a5ba-1baf5e12e63d
Official notice
2018-10-02
The hazard
The hazard
There is a potential risk of fire from faulty contacts within the internal mechanism of this switch.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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